We value your trust. In order to honor that trust, Fingertips adheres to ethical standards in
gathering, using, and safeguarding any information you provide. Fingertips Education Private
Limited (operating under the brand name Fingertips), is a leading edtech company, incorporated in
‘Fingertips – Study App’ (‘Application’), www. fingertips.in
(‘Website’) and the other associated applications, products, websites and services
(‘ToU’) provided on the Application and the Website. Your use of the Website,
Application, or services in connection with the Application, Website or products
(‘Services’), or registrations with us through any modes or usage of any products
including through SD cards, tablets or other storage/ transmitting device shall signify your
acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree
with the terms of this Policy, do not use the Website, Application our products or avail any of
User Provided Information
The Application/Website/Services/products obtains the information you provide when you download
and register for the Application or Services or products. When you register with us, you generally
provide (a) your name, email address, location, phone number, password; (b) information you
provide us when you contact us for help; (c) information you enter into our system when using the
Application/Services/products, such as while asking doubts, participating in discussions and
taking tests. The said information collected from the users could be categorized as “Personal
Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information,
Sensitive Personal Information and Associated Information (each as individually defined under this
Information Technology (Reasonable security practices and procedures and sensitive personal data
or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as
‘Information’ in this Policy. We may use the Information to contact you from time to
time, to provide you with the Services, important information, required notices and marketing
promotions. We will ask you when we need more information that personally identifies you (personal
information) or allows us to contact you. We will not differentiate between who is using the
device to access the Application, Website or Services or products, so long as the log in/access
credentials match with yours. In order to make the best use of the
Application/Website/Services/products and enable your Information to be captured accurately on the
Application/Website/Services/products, it is essential that you have logged in using your own
credentials. We will, at all times, provide the option to you to not provide the Personal
Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any
time while using the Application/Services/products, also have an option to withdraw your consent
given earlier to us to use such Personal Information or Sensitive Personal Information. Such
withdrawal of the consent is required to be sent in writing to us at the contact details provided
in this Policy below. In such event, however, the Company fully reserves the right not to allow
further usage of the Application or provide any Services/products there under to you.
Automatically Collected Information
In addition, the Application/products/Services may collect certain information automatically,
including, but not limited to, the type of mobile device you use, your mobile devices unique
device ID, the IP address of your mobile device, your mobile operating system, the type of mobile
Internet browsers you use, and information about the way you use the
Application/Services/products. As is true of most Mobile applications, we also collect other
relevant information as per the permissions that you provide.
Use of your Personal Information
We use the collected Information to analyse trends, to conduct research, to administer the
Application/Services and products, to learn about each user’s learning patterns and
movements around the Application/Services and products and to gather demographic information and
usage behaviour about our user base as a whole. Aggregated and individual, anonymized and
non-anonymized data may periodically be transmitted to external service providers to help us
improve the Application, products and our Services. We will share your information with third
parties only in the ways that are described below in this Policy. We may use the individual data
and behaviour patterns combined with personal information to provide you with personalized
content, and better your learning objectives. Third parties provide certain services which we may
use to analyse the data and information to personalize, drive insights and help us better your
experience or reach out to you with more value added applications, products, information and
services. However, these third party companies do not have any independent right to share this
information. We do not sell, trade or rent your Information to any third party unless, we have
been expressly authorized by you either in writing or electronically to do so. We may at times
provide aggregate statistics about our customers, traffic patterns, and related site information
to reputable third parties, however this information when disclosed will be in an aggregate form
and does not contain any of your Personally Identifiable Information. Fingertips will occasionally
send email notices or contact you to communicate about our Services, products and benefits, as
they are considered an essential part of the Services/products you have chosen. We may disclose
Access to your Personal Information
- as required by law, such as to comply with a subpoena, or similar legal process;
- to enforce applicable ToU, including investigation of potential violations thereof;
- when we believe in good faith that disclosure is necessary to protect our rights, protect your
safety or the safety of others, investigate fraud, address security or technical issues or
respond to a government request;
- with our trusted services providers who work on our behalf, do not have an independent use of
the information we disclose to them, and have agreed to adhere to the rules set forth in this
- to protect against imminent harm to the rights, property or safety of the Application/Website/
Fingertips Education Private Limited or its users or the public as required or permitted by law;
- with third party service providers in order to personalize the
Application/Website/Services/products for a better user experience and to perform behavioural
- Any portion of the Information containing personal data relating to minors provided by you
shall be deemed to be given with the consent of the minor’s legal guardian. Such consent
is deemed to be provided by your registration with us.
We will provide you with the means to ensure that your Personal Information is correct and
current. If you have filled out a user profile, we will provide an obvious way for you to access
and change your profile from our Application/Services/Website/products. We adopt reasonable
security measures to protect your password from being exposed or disclosed to anyone.
We send cookies (small files containing a string of characters) to your computer, thereby
uniquely identifying your browser. Cookies are used to track your preferences, help you login
faster, and aggregated to determine user trends. This data is used to improve our offerings, such
as providing more content in areas of greater interest to a majority of users. Most browsers are
initially set up to accept cookies, but you can reset your browser to refuse all cookies or to
indicate when a cookie is being sent. Some of our features and services may not function properly
if your cookies are disabled.
We may present links in a format that enables us to keep track of whether these links have been
followed. We use this information to improve our customized content. Clicking on links may take
you to sites outside our domain. We are not responsible for the privacy practices of other web
sites. We encourage our users to be aware when they leave our site to read the privacy statements
applies solely to information collected by our Website.
We may alert you by email or phone (through sms/call) to inform you about new service offerings
or other information which we feel might be useful for you.
When you use certain features on our website like the discussion forums and you post or share
your personal information such as comments, messages, files, photos, will be available to all
users, and will be in the public domain. All such sharing of information is done at your own risk.
Please keep in mind that if you disclose personal information in your profile or when posting on
our forums this information may become publicly available.
We are concerned about safeguarding the confidentiality of your Information. We provide physical,
electronic, and procedural safeguards to protect Information we process and maintain. For example,
we limit access to this Information to authorized employees only who need to know that information
in order to operate, develop or improve our Application/Services/products/Website. Please be aware
that, although we endeavor to provide reasonable security for information we process and maintain,
no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years
afterward. We may alter this practice according to legal and business requirements. For example,
we may lengthen the retention period for some data if needed to comply with law or voluntary codes
of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of
data if needed to free up storage space.
When you access our Website, our servers automatically record information that your browser sends
whenever you visit a website. These server logs may include information such as your web request,
internet protocol address, browser type, browser language, the date and time of your request and
one or more cookies that may uniquely identify your browser.
When you send an email or other communication to us, we may retain those communications in order
to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
You are advised to review this Policy regularly for any changes, as continued use is deemed
approval of all changes.
We believe that, every user of our Application/Services/products/Website must be in a position to
provide an informed consent prior to providing any Information required for the use of the
Application/Services/products/Website. By registering with us, you are expressly consenting to our
collection, processing, storing, disclosing and handling of your information as set forth in this
Policy now and as amended by us. Processing, your information in any way, including, but not
limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing
information, all of which activities will take place in India. If you reside outside India your
information will be transferred, processed and stored in accordance with the applicable data
protection laws of India.
Our concerned Officer shall undertake all reasonable efforts to address your grievances at the
earliest possible opportunity. You may contact us at: Mrs. Neha Gupta Address: 91, Vaishali,
Pitampura, Delhi-110034, India. Reach out to us on email@example.com, in case of any queries.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the
concerned officer at any time. Please see the contact information in the preceding section.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can
consult the Data Controller to learn about their contents and origin, to verify their accuracy or
to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation
into anonymous format or to block any data held in violation of the law, as well as to oppose
their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller
at the contact information set out above.
This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests,
please read their privacy policies.
giving notice to its Users on this page. It is strongly recommended to check this page often,
referring to the date of the last modification listed at the bottom. If a User objects to any of
the changes to the Policy, the User must cease using this Application and can request that the
applies to all Personal Data the Data Controller has about Users.